How to Create a New Tax Return

Tax Delivery 2 min read Updated Aug 14, 2026
On this page
  1. Before you begin
  2. Step-by-step instructions
  3. Step 1: Open Tax Delivery and click New tax delivery
  4. Step 2: Choose the tax year and return type
  5. Step 3: For a business return, add the business name
  6. Step 4: Add the signers
  7. Step 5: Or enter a signer by hand
  8. Step 6: Decide whether an accountant signs too
  9. Step 7: Review and create
  10. What happens next
  11. Troubleshooting
  12. Related articles

Who this is for: Accountants who need to send a finished tax return to a client for signature.

What you’ll learn: How to create a tax delivery, pick the year and return type, and add the people who must sign.

Before you begin

  • You need access to the Tax Delivery area of your firm’s account.
  • Have each signer’s name and email address ready. If they are already saved as contacts, you can search for them instead.
  • For a 1065 or 1120S return, know the business name.

Step-by-step instructions

Step 1: Open Tax Delivery and click New tax delivery

Click Tax Delivery in the sidebar, open the Delivery tab, then click New tax delivery in the top right.

The New tax delivery button highlighted at the top right of the Delivery tab

Step 2: Choose the tax year and return type

On Step 1 – New tax return, pick the Tax year, then open Return type and choose one:

  • 1040 – Individual
  • 1065 – Partnership
  • 1120S – S Corporation

The Return type dropdown highlighted, showing the 1040, 1065 and 1120S options

Step 3: For a business return, add the business name

If you pick 1065 or 1120S, a Business name field appears. Type the name, or click Select Existing Business to pick a business contact you already have. Click Next.

The Business name field highlighted after choosing the 1120S return type

Step 4: Add the signers

On Step 2 – Add Signer(s), use Search contacts… to find someone already in your contact list, choose their role in the dropdown beside the search box, and add them.

The Search contacts field highlighted next to the signer role dropdown

Step 5: Or enter a signer by hand

If the person is not a contact yet, click + Add manually, fill in Name, Email and Role, then click Add signer.

The Add signer button highlighted below the manual Name, Email and Role fields

The roles you can choose depend on the return type:

  • 1040: Primary Taxpayer, Spouse, Authorized Rep, Accountant
  • 1065 and 1120S: Officer, Partner, Authorized Rep, Accountant

Step 6: Decide whether an accountant signs too

Turn on Accountant Signature if someone from your firm also has to sign, then choose the accountant. Leave it off if only the client signs. Click Next.

The Accountant Signature toggle highlighted below the list of added signers

Step 7: Review and create

Step 3 – Review & Create lists the tax year, return type, every signer with their role, and whether an accountant signature is included. Click Create tax delivery.

The Create tax delivery button highlighted on the review step

What happens next

The new tax delivery opens with a Draft badge and a Next Step card that says “Upload the tax return documents to proceed.” Nothing is sent to the client yet.

The new tax delivery detail page in Draft status with the Next Step card and both signer cards

From here, upload the documents, place the signature fields, and then send the return for signature.

Troubleshooting

  • A role is greyed out: Only one Primary Taxpayer and one Spouse (or one Officer) are allowed per return. Pick a different role.
  • The email is rejected as a duplicate: Every signer on a return needs a different email address.
  • Next is disabled on Step 1: Business returns need a business name before you can continue.
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